1. Identification and acceptance
Mora is operated in Argentina, under the Andes Developers brand, by:
Nicolás ParatoreCUIT 20-32996921-6
Leonel Terray 123
El Chaltén, Santa Cruz
Argentina
studio@andesdevelopers.com
These Terms of Service ("Terms") govern access to and use of Mora (the "Service") by any operator, agency, reseller, or authorized team member acting on their behalf ("you"). By creating an account, applying for access, or otherwise using the Service, you accept these Terms and Mora's Privacy Policy. If you use the Service on behalf of a business or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization as well as you individually.
2. Nature of Mora's service
Mora is a technology platform. It provides booking, inventory, availability and distribution infrastructure primarily to tour and activity operators, agencies and resellers. Mora is not, by default, the provider, organizer, or operator of the tourism activity, tour, excursion, or attraction sold or booked through the Service, and does not itself deliver, guarantee, insure, or certify any such activity, unless a specific agreement expressly states otherwise for a specific case.
3. Account registration and authorization
You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account or your organization's account, including activity by team members you authorize. You must have the legal capacity to enter into these Terms on behalf of yourself or the operator, agency, or reseller you represent.
4. Operator responsibilities
If you are an operator, you remain solely responsible for the tourism product or service you sell through Mora, including: the accuracy of your descriptions, prices, and taxes; the availability and capacity you configure; your cancellation and refund policies; obtaining and maintaining any licenses, permits, insurance, and safety standards required for your activity; the actual delivery of the service; and your own obligations to your customers. Unless expressly stated otherwise, the contract for the tourism service itself is between you (or the underlying provider) and the customer — Mora is not a party to that contract.
5. Reservations and inventory
Mora provides the booking, hold, and inventory engine that records and enforces the capacity you configure, so that the same seat, spot, or slot is not sold twice across the channels connected to it. You are responsible for keeping your product, schedule, and capacity data accurate. Mora processes reservations according to the configuration you set; it does not independently verify the suitability, legality, or safety of any activity listed.
6. Distribution channels and third-party integrations
Mora may offer the ability to connect your inventory to additional sales channels, agencies, resellers, or third-party distribution platforms, where you choose to authorize such a connection. Any such channel is only active once you have expressly connected it. The existence of a technical integration capability with a given third party does not, by itself, imply endorsement, certification, partnership, or representation by that third party, and does not mean Mora is currently certified by or partnered with every platform its infrastructure is designed to support. Third-party channels and integrations are subject to their own terms, policies, and availability, which are outside Mora's control.
7. Payments
Where payment processing is enabled, Mora integrates with third-party payment providers that you connect to your own account. You are responsible for your relationship and compliance with your chosen payment provider. Mora does not guarantee the uninterrupted availability of any third-party payment provider. Any Mora service fees or reseller commission terms are as separately agreed with you, where applicable, and are not created or altered by these Terms.
8. Agencies and resellers
An agency or reseller may be authorized by an operator to browse and book that operator's real-time inventory through Mora, under commercial terms agreed directly between the operator and the agency or reseller. Any commission information Mora displays is informational only and does not constitute a settlement, ledger, or payout system. Agencies and resellers are bound by these Terms, must accurately represent the operator's products to their own customers, and are independently responsible for their own conduct and representations.
9. Acceptable use
You agree not to use the Service for any unlawful or fraudulent purpose; to circumvent or interfere with its security, rate limits, or normal operation; to gain unauthorized access to any account, system, or data; to scrape, reverse engineer, or misuse the Service beyond its intended use; or to upload, store, or transmit unlawful content through it.
10. Personal data
Mora's processing of personal data is described in the Privacy Policy. If you introduce passenger, customer, or other third-party personal data into Mora, you are responsible for ensuring that data was lawfully collected and that you have a valid basis to have it processed through the Service.
11. Security
Mora applies reasonable technical and organizational measures intended to protect the Service and the data processed through it. No system can be guaranteed completely secure, and Mora does not warrant that the Service will be free of vulnerabilities. You are responsible for keeping your own credentials confidential. If you believe you have discovered a security issue, contact studio@andesdevelopers.com.
12. Availability and maintenance
Mora does not guarantee that the Service will be available on an uninterrupted or error-free basis. The Service may be unavailable from time to time for scheduled maintenance, unscheduled downtime, or events affecting Mora's infrastructure or third-party dependencies.
13. Intellectual property
The Mora software, platform, branding, and underlying technology are owned by Nicolás Paratore / Andes Developers or its licensors. You retain ownership of the content you upload (such as product descriptions, images, and branding), and grant Mora a limited license to host, display, and distribute that content solely as needed to operate the Service and any distribution channels you authorize.
14. Suspension and termination
Mora may suspend or terminate access to the Service, in whole or in part, in cases of serious breach of these Terms, suspected fraud, security risk, illegal use, non-payment, or a valid legal or regulatory requirement to do so. You may stop using the Service at any time. Termination does not by itself cancel obligations already owed to customers, operators, or agencies for bookings made before termination.
15. Responsibility and limitation principles
Mora is not responsible for the acts or omissions of operators, agencies, resellers, customers, or third-party providers, nor for the actual performance of any tourism activity booked through the Service. To the maximum extent permitted by applicable law, Mora's liability arising from use of the Service is limited. Nothing in these Terms excludes or limits any liability, warranty, or right that cannot be lawfully excluded or limited under Argentine law, including mandatory consumer protections.
16. Force majeure and external services
Mora is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural events, internet or infrastructure outages, acts of government, or the failure or unavailability of third-party services the Service depends on or connects to.
17. Modification of the Terms
Mora may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. Where a change is material, Mora will make reasonable efforts to notify affected accounts. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
18. Applicable law and jurisdiction
These Terms are governed by the laws of the Republic of Argentina. Any dispute arising from these Terms or the Service will be submitted to the ordinary courts with jurisdiction over Provincia de Santa Cruz, Argentina, without prejudice to any mandatory consumer-protection venue or jurisdiction rule that cannot be waived under applicable Argentine law.
19. Contact
Questions about these Terms can be sent to studio@andesdevelopers.com.