Reception 24h.
Your WhatsApp answers, quotes and leaves the booking ready in your engine. At 3 a.m. too.
- Answers in seconds
- With your real availability and prices
- English · Español · Português
Try it here, as if you were a guest
Live
One enquiry, end to end
What happens when a guest writes at night.
03:12
Hi! Any room for two from December 14 to 17?
Hi!
Yes, we're free from December 14 to 17, 3 nights for two.
The double with mountain view is USD 540 in total, or the superior USD 690. Which one would you like?
The double, please
Here's the link with everything filled in: your-engine.com/booking…
It opens the hotel's booking page. You pay there and it's confirmed.
- 01
They ask at any hour
From another time zone, whenever, in their own language.
- 02
Answers in seconds, with real data
It checks your availability and prices before answering. It never makes up a price.
- 03
Step by step
Confirms dates and nights, offers options with the total and asks which one.
- 04
Leaves the booking ready in your engine
Sends the link with dates and guests filled in. The guest pays there and the booking lands in your system.
Booking confirmed
- Arrival
- Monday, December 14
- Departure
- Thursday, December 17
- Room
- Double with mountain view
- Total
- USD 540
- Channel
- Direct booking · no commission
03:16 · your booking engine
Example
The difference
The same message, two different nights.
Without Reception 24h
Hi, anything this weekend, 2 nights for 3?
Good morning! Yes, we have the triple…
Thanks, we already booked elsewhere.
With Reception 24h
Hi, anything this weekend, 2 nights for 3?
Hi! Yes: the triple at USD 336 for the 2 nights, or the family room at USD 416. Which one?
The triple. Can you send the link?
What it answers
What your front desk answers twenty times a week.
Availability
Room for 4 from January 2 to 6?
Yes, the family room is free those 4 nights: USD 1,040 in total.
Budget
Anything in March under 150?
The double is USD 126 a night from March 3 to 9 and 15 to 20.
The usual questions
Do you allow pets?
Sorry, we don't. Want me to check dates for you?
Getting there
Is there an airport transfer?
We don't run transfers, but buses stop at the terminal, 5 blocks away.
In their language
¿El desayuno está incluido?
Sí, el desayuno está incluido en todas las habitaciones.
Hands over to a person
We're 12, any group rate?
Let me check with the team, they'll write to you shortly.
You stay in charge
You see every chat. The ones that need a person come first.
Discounts, groups, special requests or complaints: the assistant doesn't improvise, it tells you. You reply from the panel and the guest gets it on WhatsApp. When you're done, you hand it back.
Peace of mind
What doesn't change.
Your engine is in charge
Booking and payment always go through your engine, which controls availability. A night that's gone can't be sold.
It doesn't make things up
If it doesn't know, it doesn't improvise: it tells the hotel and lets the guest know someone will reply.
Only what it needs
It reads your availability and prices, nothing else. Only your hotel sees the conversations.
No commission
A fixed monthly fee. Every booking is direct and yours.
Connects to your engine
Works with the booking engine you already use.
- HotelRunner
- Cloudbeds
- Todo Alojamiento
- and yours
If you use another engine, we add it. Nothing that already works has to change.
Getting started
In a few days, and you try it before your guests do.
- 01
We connect it to your engine
Your rooms, availability and prices, exactly as they're loaded.
- 02
We teach it your hotel
Policies, times, what guests always ask and how your team writes to them.
- 03
We add it to your WhatsApp
We test it together with real chats and only then open it to your guests.
Price
Depends on your hotel. Ask us.
We'll show it working with your data and send you the price for your property. No commission per booking.
Do I need to change my booking engine?
No. It connects to the engine you already use. Today it works with HotelRunner, Cloudbeds and Todo Alojamiento; if you use another one, we add it.
Can it sell a night that's already taken?
No. The assistant quotes and fills everything in, but booking and payment happen in your engine, which controls availability.
How fast does it answer?
In seconds. "Typing…" shows right away and the answer arrives in short messages, like any WhatsApp chat.
Which languages does it answer in?
In the language the guest writes in: English, Spanish and Portuguese.
Can I see what it says?
Yes. You get a panel with every conversation. You can answer yourself at any time and hand it back to the assistant.
What if it's asked something it doesn't know?
It doesn't make things up: it tells the hotel and lets the guest know someone from the team will reply.
Can I keep my usual WhatsApp number?
It can be a new number or, in many cases, the same one. We look at it with you when setting it up.
How much does it cost?
It depends on your hotel. A fixed monthly fee, no commission per booking. Write to us and we'll send you the price.
Our next product
Vidriera: your free nights and prices, on your website, on Google and in AI assistants.
Guests stop guessing dates: they see the whole month with what's free and what it costs, and book in your engine.
Meet Vidriera